09 – Evaluation Policies and Confidentiality

Evaluation is voluntary. The Skill Standards may be selected for use without coercion, with equal treatment for all, and with the informed consent of participants in an open process.

In order to receive Skill Points, records in the Registry, and/or Certificates, a candidate must be paid up and in good standing, have purchased enough assessment credits, and must complete all criteria for the selected tool/machine and operation.

  • The Candidate shall acknowledge, by affidavit, that s/he is physically qualified to operate the tool/machine being evaluated.
  • The Candidate shall acknowledge and agree to the terms and policies of the Woodwork Career Alliance and Woodwork Credentials Board Standards and Evaluation programs.
  • The tool/machine used in the evaluation shall be accepted by the Evaluator as in good/safe working condition as a prerequisite to evaluation.
  • The Evaluator shall create and maintain a supportive environment before, during and after the evaluation, which is intended to encourage a successful performance.
  • Evaluators and Candidates shall maintain the security of the Transcript Archive and the records kept therein.

The Evaluator may deny the award of Skill Points(s) to candidates who lack understanding in any subject area in which operators of that tool/machine are expected to have competence, including the stated General Considerations and Pre-Operation criteria.

The Evaluator may, in the event a candidate engages in inappropriate conduct or behavior, reserve the right to take responsive actions, including, but not limited to the following:

  • Reject the application(s) for evaluation and stop the process.
  • Prohibit or preclude a candidate from participation in an evaluation.
  • Prevent a candidate from continuing at any time during an evaluation, including removal of that person from the evaluation site.
  • Invalidate a candidate’s results after evaluation.
  • Issue and enforce any other lesser response to action determined to be appropriate or necessary.

Confidentiality

Records of all Evaluators and Candidates in the program shall be confidentially maintained and protected to the greatest extent possible and practical.

Information supplied by candidates is for the confidential use of the WCA and will not be disclosed to any party without the specific written permission of the individual participant.

Information supplied by schools or employers is for the confidential use of the WCA and will not be disclosed to any party without the specific written permission of the school or employer.

All participants in the WCA programs will be required to sign a WCA release form allowing the WCA to verify a candidate’s status to a Skill Evaluator or Chief Evaluator if requested.

03 – How Credentialing Works

WCA Credentials and Certificates are earned by individuals, also known as candidates, by earning skill points and accumulating experience hours in either an education or work setting. Joining the WCA as an Individual Member is a prerequisite to becoming a candidate eligible to pursue credentialing. Originally called the Passport Membership, each candidate receives an electronic ID card for their smartphone as shown at right. In fact, participating in the WCA in any capacity, including working as a Skill Evaluator, requires first joining as an Individual Member. Student candidates must also attend a school that is a current EDUcation Member in order to participate. Employees at any wood manufacturing facility only need to join as an Individual Member to pursue a credential even if their employer is not a MANufacturing Member.

Candidate Records

Purchasing an Individual Membership online automatically creates a record for the candidate in the WCA national database, referred to as the Registry. The candidate is sent an email with their username, typically their email address, and a temporary password. This allows candidates to login at any time to see their own records, and allows Skill Evaluators to see the records of candidates they may be evaluating. A candidate’s record includes their total number of Skill Points, Experience Hours, Assessment Records showing the results of the Tool(s)/Operation(s) they were assessed on, and any Assessment Credits they may have, as well as additional biographical information. You will learn how to log into and use the Registry to enter and locate candidate records in a later lesson.

Candidates have the ability to email a transcript of their achievements to anyone they choose from the Registry at any time.

Skill Points

Candidates earn Skill Points (formerly known as Tool Stamps) by being assessed, or observed, by a Skill Evaluator on a Tool Operation that is contained in the WCA Skill Standards. The Skill Standards encompass well over 100 tools, each of which is broken down into multiple discrete Operations; for example, the Table Saw has 12 different operations, one of which is Tablesaw/Ripping. Each operation has two possible levels, called Level 1 (output oriented) and Level 2 (setup oriented) that a candidate may be assessed on. Being assessed at Level 1 earns one Skill Point, and being assessed at Level 2 earns an additional Skill Point, for a total of two. We will dig deeper into the Skill Standards in the next lesson.

Everyone in the program carries a Personal WCA Passport (Individual Membership) Card. Individuals earn WCA Credentials by accumulating Skill Points in the Passport and by time-on-job experience. Skill Points are earned by demonstrating competence on tool skills defined in the Woodwork Manufacturing Skill Standards, published by the Woodwork Career Alliance. The skill demonstrations are observed by a Skill Evaluator, an individual accredited by the WCA.

Skill Points are only awarded if a candidate passes the operation.

Assessment Credits

In order to be assessed, a candidate must first have Assessment Credits in their Registry account. For each Skill Point that a candidate earns, they are debited one Assessment Credit. Ten free Assessment Credits come with the purchase of each Individual Membership; additional credits may be purchased at the WCA online Marketplace at $5 each. Ten Assessment Credits allows a candidate to be assessed on five tool operations at Level 2, which earns ten Skill Points; enough for a Sawblade Certificate. Credits are automatically deposited in a candidates account when they are purchased online by the candidate. Assessment credits may also be transferred by a candidate, or evaluator, to another candidate’s account using the Registry. Evaluators are not able to enter results for a candidate in the Registry if the candidate does not have enough Assessment Credits to cover the earned Skill Points.

Any time a result is entered for a Tool Operation assessment in the Registry, Assessment Credits are debited according to the level being tested (i.e. Level 2 costs two credits), regardless of whether or not the assessment is passed or failed. If a candidate fails an assessment and the Skill Evaluator enters it in the registry, the credits will be debited, but no skill points awarded. More on this later…

Experience Hours

Candidates can accumulate experience hours two ways; by being a student in a qualified woodworking oriented training program or as an employee in the wood manufacturing industry. Up to 1600 hours of Educational experience may be applied, including woodworking instruction related classes such as math, and internships. Skill Evaluators are responsible for verifying the candidate’s hours and entering them in the Registry; do not enter them if you cannot verify them. If in doubt about whether a candidate’s hours qualify, check with the Chief Evaluator in your region. You will be required to give a detailed description of where and when the hours were earned. While experience hours can be earned anywhere, a student must be attending an EDU member school at the time the credential is awarded.

Credential and Certificate Levels

Click on Chart to Enlarge

The WCA offers one certificate and six credential levels, with the first Core Credential requiring 20 Skill Points and a minimum of 120 experience hours and a written test. The Sawblade Certificate was created to allow high school students who are unable to accumulate enough experience hours to earn a credential to graduate with a certification. This, and the Core Credential are the only levels that requires a written test, which students take online. Students who accumulate enough experience hours in high school, purchases additional assessment credits, and are assessed on more tools, are eligible to earn higher level credentials. Many high school programs allow students to accumulate enough hours to also earn a Core Credential, and most post-secondary programs allow students to accumulate enough hours to earn a Green credential, or possibly even Blue.

Both the Skill Points and Experience Hours are cumulative; each Credential adding to the one above. The Red, Gold, and Diamond Credentials require a practical demonstration of acquired skills, which is custom tailored and related to the candidate’s real world working situation and experience.

The Core, Green and Blue Credentials can be earned by students in a qualified training program, which may include some time in a manufacturing shop or plant. By the time a candidate applies for the Red Credential s/he is assumed to be employed in the industry. In other words, both school and work hours count for the Core, Green and Blue Credentials, but only work hours count above that.

The Core Credential was designed specifically for short term, intensive programs such as workforce training classes, or students in higher level high school woodworking classes. In face, the state of Wisconsin recently changed their rules. In the past, schools could receive compensation for each student that earned the Sawblade Certificate; the new rules require a Core Credential to qualify for compensation. Please refer to the Core Credential summary page for details on the Core Credential requirements.

Summary of Credential Progression:

  • Sawblade Certificate – 10 skill points, >80% on 40 question Sawblade Quiz, and enrolled at a WCA EDUcation™ school.
  • Core Credential – 20 skill points, 120 hours (education and/or work)
  • Green Credential – 30 skill points, 480 hours (education and/or work)
  • Blue Credential – 60 skill points, 1600 total hours (education and/or work)
  • Red Credential – 120 skill points, 3200 total hours employed, skill demonstration
  • Gold Credential – 180 skill points, 4800 total hours employed, skill demonstration
  • Diamond Credential – 240 skill points, 6400 total hours employed, master project

Cost

As mentioned previously, the $55 Individual Membership comes with 10 free Assessment Credits, which is enough to obtain the Sawblade Certificate. The Core level requires 10 additional Skill Points, for a total of 20, which in turn requires purchasing 10 additional Assessment Credits at $5/each. Therefore, a Core Credential costs $55 for the Individual Membership plus $50 in additional Assessment Credits, for a total of $105. A Green Credential requires an additional 10 Assessment credits, for a total of $50, bringing the total cost for a Green Credential to $155; similarly a Blue Credential requires an additional 30 Assessment credits, for a total of $150, bringing the total cost for a Blue Credential to $305. Going up the ladder, the cost is determined by the number of additional assessment credits that need to be purchased.

01 – What is an Evaluator?

Founded in 2007, with a grant from the US Forest service, the Woodwork Career Alliance (WCA) is the first neutral association to award Credentials to woodworkers. Unlike other professional Credentials, it was felt that due to the serious safety issues involved in operating woodworking equipment, candidates should be required to be observed operating the tools and machinery in order to be evaluated properly. While a candidate may be familiar with the machine controls and can describe how to use a tool, it is a different matter to actually perform an operation on the tool. This is where you come in…

WCA Skill Evaluator

The heart of the WCA credentialing program is the Accredited Skill Evaluator (ASE). The ASE is responsible for performing skill evaluations on candidates. There are over 225 accredited evaluators in North America distributed throughout multiple regions in the U.S. and Canada. Each region is administered by one or more Chief Evaluators.

Accredited Skill Evaluator (ASE)

Skill Evaluators come from both industry and education and must have demonstrated expertise in the tools they wish to become qualified to evaluate. They must also be well-versed in the Skill Standards that cover those specific tools. Most WCA Skill Evaluators are either employed at a WCA MANufacturing member company, or a teacher at an WCA EDUcation member school. All EDUcation member schools must have at least one faculty member who is a Skill Evaluator.

Skill Evaluators must perform at least one operational evaluation on a minimum of four different candidates over the course of one calendar year to remain on active status.

Accredited Chief Evaluator (ACE)

Chief Evaluators have the same responsibilities as any Accredited Skill Evaluator. In addition, the Chiefs supervise the ASE’s in their region and serve as principal training officers for new ASE’s.

There is at least one Chief Evaluator in each of the nine (9) regions in North America. Some of the regions arebetter served by having more than one, either due to high enrollment in the region, and/or high industry involvement. After serving as a Skill Evaluator for a sufficient period of time, ASE’s may either apply, or be nominated, to be a Chief Evaluator for their region if one is needed.

WCA Regions

Below is a table showing the makeup of each of the nine WCA regions:

WCA Regions

WCA Evaluator Requirements

  1. Individuals may apply for or be nominated by Members of the WCA board, or associated industry partners, to be an evaluator.
  2. All evaluators will be required to agree to a professional ethics agreement.
  3. Evaluators must complete this online training course.
  4. Evaluators shall respond to regular updates to maintain active status.
  5. Evaluators may only perform skill assessments on operations where they have the appropriate experience and qualifications to make appropriate judgements on the correct use of the equipment being evaluated.
  6. Evaluators may be skilled tradespersons, machinery technicians, production supervisors, woodworking educators, or anyone possessing expertise in the skills being evaluated and meeting the WCA criteria.

14 – The Next Steps

Maintaining Status

Activity reports are reviewed by the Evaluations Committee annually. Skill Evaluators who have not performed at least one operational evaluation on a minimum of four different candidates over the course of one calendar year may be placed on conditional leave. They are contacted by their Chief Evaluator via phone or in person to determine if there are extenuating circumstances which prevented or hampered evaluations during that year.

After the personal conversation, the Chief Evaluator makes a determination on the Evaluator’s status or seeks the advice the Evaluation Committee. The Skill Evaluator is either returned to active status or placed on inactive status. An inactive evaluator may return to active status by completing an online qualification exam or attending an F2F training day and successfully completing either with a score of 80% or better.

Becoming a Chief Evaluator

Skill Evaluators desiring to become Chiefs petition the Board of Chiefs (Evaluations Committee). From time to time that group may reach out to established Skill Evaluators asking them to consider the role of Chief.

Criteria for elevation to Chief Evaluator shall be established by the Evaluation Committee.

The Board of Chief Evaluators (Evaluations Committee) considers petitions annualy and appoints those deemed worthy.

Next Step

You’ve completed a quick overview of the classroom portion of the Skill Evaluator accreditation training.

Your questions, concerns, comments, and suggestions for improvement should be posted in the WCA Forum area of the website

[ https://woodworkcareer.org/?forum=wca-forum ].

Now, take the Quiz by clicking on the ASE Online Quiz title below this lesson. You will be asked to “register” or “log in” to take the Quiz.

You will need an 80% score or better to qualify to attend the Hands-On 1/2 day Skill Evaluator Training if you have not already completed that part of the process.

In the event you have already done the Hands-On part, then a score of 80% or better on the Quiz will complete your accreditation as a Skill Evaluator.

[ ASE Online Quiz ]

13 – Marketing

Evaluators are not assigned to a specific market area/region. Candidates requesting evaluation via the WCA web site using ZIP code search will be directed to Evaluators in their area, but may choose to work with any Accredited Skill Evaluator in the WCA family.

Evaluators may, on their own, canvass their market area for opportunities and may encourage candidates to apply for a Passport and request evaluations from the WCA by enrolling at the WCA website.

When the need for evaluations outstrips or overwhelms an existing Evaluator, s/he may be assigned a smaller market area and/or additional Evaluator(s) may be added to meet the demand.

Evaluators are independent contractors and, as such, set their own fees, reimbursement, hours, and availability. The preparation for and execution of Skill evaluations will vary from place to place. Such time as is necessary to carry out the prescribed steps set forth in the training will be required. Typical operation evaluations take between 10-30 minutes, assuming that the site and the tool/machine is ready.

12 – Evaluator Compensation

Evaluators may set any fee structure they feel is market-worthy and equitable, using guidelines from the Handbook and their training. Large, dense metropolitan areas may, for instance, have lower travel costs but higher evaluation rates, whereas larger geographic regions with lower density may experience high travel costs and lower evaluation rates due to standard of living adjustments.

Evaluators make their own business agreements with the candidates or companies. They are responsible for invoicing for their services, which may include pre-payment of some portion to assure compliance, and collecting fees from the candidates or the companies.

Evaluators do not collect any fees due to the WCA, i.e., Passport and enrollment fees, Skill Standard purchases, tool point assessment credit package purchases, Skill Certificate purchases, or any other items sold by the Program.

In a school setting, the Evaluator probably doesn’t get additional pay or a fee for being there in the classroom. Additional income might be obtained for work outside of class.

In an industrial setting the Evaluator may be a regular employee who would not get additional pay or a fee for being there evaluating company employees during the regular work day. An Evaluator from industry may, however, contract with other entities or groups of candidates for fee-based assessments.

11 – Notification Process

A section of the WCA website will be set up to manage assessment requests and scheduling. An area of the website now permits Candidates to find Accredited Skill Evaluators (ASE) by entering their ZIP code. This ‘store search’ will return a list of Evaluators within a specified radius of that ZIP code. Clicking on the name brings up details about that ASE.

Evaluators will have the ability to manage their calendar online or note that they evaluate by special arrangement or by appointment. The Candidate can contact the ASE of choice to arrange for assessment.

In the event paper/printed assessment form(s) are used, it is the responsibility of the Evaluator to log in to the WCA Registry and post the result to the candidate’s permanent record within 24 hours of the assessment.

When using the electronic iPad app [coming soon], the data is transferred to the permanent record either immediately during the assessment (when connected to the internet via a hot spot), or the next time the digital device is connected. The Evaluator shall ensure this occurs within 24 hours in any event.

NOTIFICATION OF AWARD :: It is vital that Evaluators tell either their Chief or the WCA office when a candidate accumulates enough Points to earn a Credential. Credentials can only be awarded by Accredited Chief Evaluators or the WCA office upon notice and verification of achievements.

10 – Recording and Tracking Results

SPECIAL NOTE: The WCA Registry is evolving. Some of the features mentioned in this training may not be available in the early stages.

There are two ways to record results of an Evaluation:

A – Using a clipboard with a one-page printed assessment form for each operation. These forms are available from the WCA Box source for download. They should be downloaded and printed in advance of the session based on the Candidate’s requested tools/machines/operations.

B – Using the iPad application [coming soon] which can connect directly to the Candidate’s records in the WCA Registry.

Regardless of the technique used for capturing the results of the observation, the Evaluator shall inform the Candidate of the results immediately upon the conclusion of the assessment.

Upon successful completion of the assessment, the Candidate’s evaluation sheet shall be marked and filed by the Evaluator. The official record is held in the Registry database, not the Assessment Sheets or the Passport.

Within 24 hours of the assessment(s), Evaluators are expected to input the data to the Registry.

If NOT using the iPad app, Log in to the WCA Registry [ cms.woodworkcareer.org ] using your unique user name and password. Under the “Evaluator Tools” choose candidates. Use the search box at the top to find your candidate. Enter the results using the button on the far right.

IMPORTANT :: The registry accepts and enters the data immediately. There is no Undo once the data is saved. Should you enter data incorrectly, please contact the WCA office. We will help you correct the records.

09 – Fair Observation – Code of Ethics

The validity of our program and its Passport and Certificates rests directly on the Evaluation team. Evaluations shall be equally and fairly given, and results accurately recorded on behalf of the Candidate, regardless of age, race, gender, ethnicity, national origin, political affiliation, religion, sexual orientation or veteran status.

A high level of consistency in the interpretation, application, and adjudication of the Skill Standards is vital.

An Evaluator is obliged to observe from a position of clear sight lines without distracting the Candidate or putting oneself in danger.

As a representative of the WCA and an Accredited Skill Evaluator, when you accept the position you are personally subscribing to this Code of Ethics.

08 – Candidate Relations

Evaluators are to take the role of coach rather than the position of an enforcer.

Our role should be to help our candidates succeed and achieve, not to set traps or watch them fail. (There may be instances, when evaluating advanced levels, in which a tool may be intentionally taken out of adjustment to permit the candidate to pass an adjustment-related test.)

The first contact with a Candidate will take the form of a friendly exploration of the goals of the coming assessment(s), the understanding of and comfort level with the Skill Standards to be reviewed, and the assurance that we are working together for success.

An Evaluator will prepare for a session well in advance, both in consideration of the time of the Candidate as well as to show the high level of professionalism we expect of our team. Advanced preparation results in a smoothly executed evaluation session.

As the session begins, continue to support the Candidate with the understanding that an Evaluator can not conduct training to achieve the Level, nor shall the Evaluator give direct hints to the Candidate on how to complete the operation successfully.